- Made-to-Customized Order Products: Customized products are made to order; hence we do not accept returns or exchanges unless the product is defective or damaged upon arrival.
- Defective or Damaged Items: If you receive a defective or damaged product, please contact us within 5 days of receiving your order, and we will provide a replacement or refund as appropriate.
- Incorrect Orders: If there was an error in your order (such as receiving the wrong item or incorrect printing), please contact us immediately so we can correct the issue.