Terms and Conditions

Welcome to Ambers! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

General Terms

By using our website, you agree to these Terms and Conditions, which may be updated from time to time without prior notice. The most current version will be posted on this page with the effective date. It is your responsibility to review these terms regularly.

Products and Services

Our print-on-demand t-shirts and products are created specifically for you based on your design selections. All products are made-to-order, which means we do not stock physical inventory, and items are printed and shipped only after purchase.

  • Product Descriptions: We strive to provide accurate product descriptions, but there may be occasional discrepancies. We do not guarantee the availability, colour, size, or fit of any items, as they are made to order.
  • Custom Orders: You are responsible for ensuring that any text, images, or other content you submit for custom products is correct. We are not liable for errors in custom orders that are the result of user input.

Ordering and Payment

  • Order Process: When you place an order, you agree to purchase the product(s) selected at the prices indicated at checkout. Orders are only processed once payment is received in full.
  • Payment Methods: We accept payments via Razorpay.
  • Order Confirmation: After placing an order, you will receive an order confirmation email with the details of your purchase. Please check this email carefully, as it contains important information.

Pricing and Shipping

  • Pricing: All prices are listed in INR and include applicable taxes unless stated otherwise. Shipping costs are calculated at checkout and depend on the delivery destination.
  • Shipping: Orders will be processed and shipped within 6-8 business days after confirmation of your order. Delivery times may vary depending on your location. We are not responsible for delays caused by the shipping carrier.

Returns and Refunds

  • Made-to-Customized Order Products: Customized products are made to order; hence we do not accept returns or exchanges unless the product is defective or damaged upon arrival.
  • Defective or Damaged Items: If you receive a defective or damaged product, please contact us within 5 days of receiving your order, and we will provide a replacement or refund as appropriate.
  • Incorrect Orders: If there was an error in your order (such as receiving the wrong item or incorrect printing), please contact us immediately so we can correct the issue.

User-Generated Content

  • By submitting custom designs, images, or text to our website for printing on products, you represent and warrant that you have the necessary rights to use and submit the content. You grant us a non-exclusive, royalty-free license to use, reproduce, and display your custom content for the purpose of fulfilling your order.

    You agree not to submit any content that is:

    • Offensive, defamatory, or harmful to others
    • In violation of any copyright, trademark, or intellectual property rights
    • In violation of any laws or regulations

Intellectual Property

  • Trademarks: All trademarks, logos, and service marks displayed on the website are the property of Ambers or the respective owners. You are not permitted to use these trademarks without express permission.

Limitation of Liability

  • To the fullest extent permitted by law, Ambers shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website, products, or services, including any damages resulting from the use or inability to use the products.

Indemnification

  • You agree to indemnify and hold harmless Ambers, its employees, affiliates, and agents from any claims, damages, liabilities, or expenses arising from your violation of these Terms and Conditions or misuse of the website.

Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

Changes to Terms and Conditions

  • We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. By continuing to use the website after any changes are made, you accept the updated terms.

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